Privacy policy

MatchDay Ready – Privacy Policy

Last updated: 10/02/2026

MatchDay Ready is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or place an order with us.


Who We Are

MatchDay Ready is a UK business providing football starter packs for grassroots children.

Contact details:
📧 Email: alex.wright@matchdayready.co.uk
🏢 Company Number: 17024114
📍 United Kingdom


What Personal Data We Collect

When you use our website or place an order, we may collect the following information:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely by payment providers – we do not store card details)

  • Order history

  • Communications with us (emails or messages)


How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Provide customer support

  • Handle returns and refunds

  • Meet legal and accounting obligations

  • Improve our website and services

If you choose to receive marketing emails, we will only send these with your consent. You can unsubscribe at any time.


Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract – to fulfil your order

  • Legal obligation – for tax and record-keeping

  • Legitimate interests – customer service and business improvement

  • Consent – for marketing communications (where applicable)


Sharing Your Data

We only share your data when necessary, including with:

  • Shopify (our ecommerce platform)

  • Payment providers (to process payments securely)

  • Delivery couriers (to deliver your order)

  • Professional advisers or authorities where legally required

Some of these providers may process data outside the UK. Where this happens, appropriate safeguards are in place to protect your information.


How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Order and transaction records: up to 6 years (for legal and tax purposes)

  • Marketing data: until you unsubscribe

  • Customer service communications: as long as needed to resolve enquiries


Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at alex.wright@matchdayready.co.uk.


Cookies

Our website uses cookies to ensure it works properly and to improve your experience. Cookies may be used for functionality, analytics, and performance.

You can manage or disable cookies through your browser settings.


Keeping Your Data Safe

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.


Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always apply.


Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 alex.wright@matchdayready.co.uk